Refund Policy for MXHire
Effective Date: November 14, 2024

At MXHire, owned and operated by Miracuves Solutions, we are committed to providing a reliable platform that connects job seekers and interns with employers. However, we understand that there may be circumstances in which users may request a refund. This Refund Policy outlines our guidelines for refunds.

1. General Policy
Due to the nature of digital services and subscription-based access, we maintain a strict refund policy to ensure fairness and clarity. Refund eligibility depends on the specific service purchased and the circumstances surrounding the request.

2. Subscription-Based Services

• Monthly Subscriptions: Refunds are generally not available for monthly subscriptions once the payment has been processed. We recommend reviewing your subscription plan and requirements before purchasing.
• Annual Subscriptions: Refunds for annual subscriptions may be available if requested within 7 days of purchase. After this period, annual subscriptions are non-refundable.

3. Job Posting Services for Employers

• Unused Job Postings: Refunds may be requested for unused job postings purchased within 7 days. After this period, refunds are no longer available for unused job postings.
• Activated Postings: Once a job posting is live on our platform, it is considered used, and no refunds are available for that posting.

4. Exceptions to the Refund Policy
In certain cases, such as technical issues or system errors caused by us, we may consider refund requests on a case-by-case basis, at our sole discretion. For such cases, please reach out to our support team.

5. How to Request a Refund
To request a refund, please email our support team at support@mxhire.mimeld.com with the following details:

• Your full name and registered email address
• A description of the product or service for which you’re requesting a refund
• Reason for the refund request
• Any relevant transaction ID or invoice number

6. Refund Process
Once a refund request is approved, it will be processed within 10 business days. Refunds will be credited back to the original payment method used during purchase. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

7. Changes to This Policy
MXHire reserves the right to update or change this Refund Policy at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.

Contact Us
For questions about this Refund Policy, please contact us at:

MXHire
Email: info@mimeld.com