01. Refund Policy

At MXhire, we are committed to customer satisfaction. Our refund policy ensures that you are fully informed about how we handle refunds. If you are not satisfied with our services, you may be eligible for a refund, subject to the following conditions:

Eligibility for Refund: Refunds are considered only if the request is made within a specified period from the date of purchase. The exact timeframe and conditions for eligibility will be detailed in the specific service agreement.

Process for Refunds: To initiate a refund, please contact our support team with your purchase details and the reason for the request. Our team will review your case and, if applicable, process the refund within a reasonable time frame.

Exceptions: Certain services or products may be non-refundable, including but not limited to downloadable content, services that have been fully rendered, or promotional offers. These exceptions will be clearly stated at the time of purchase.

Partial Refunds: In some cases, partial refunds may be issued depending on the extent of service usage.

MXhire reserves the right to refuse a refund if the request does not meet the conditions outlined in our refund policy.

02. Limitations

While MXhire strives to offer the best possible services, certain limitations may apply:

Service Availability: Our services are subject to availability and may be limited by factors beyond our control, such as third-party service interruptions or technical issues.

Usage Restrictions: Users must comply with all usage guidelines provided by MXhire. Any misuse or violation of these guidelines may result in restricted access or termination of services.

Performance Expectations: While we aim to provide high-quality services, we do not guarantee specific outcomes or results. The performance of our services may vary based on individual circumstances.

03. Security

At MXhire, we take security seriously and implement various measures to protect your personal information:

Data Protection: We use industry-standard encryption and security protocols to safeguard your data during transmission and storage.

Account Security: Users are responsible for maintaining the confidentiality of their account credentials and should report any unauthorized access or suspicious activity immediately.

Ongoing Monitoring: We continuously monitor our systems for security threats and vulnerabilities, and take prompt action to mitigate any identified risks.

04. Privacy Policy

MXhire is dedicated to protecting your privacy and handling your personal information with care:

Data Collection: We collect only the necessary information required to provide our services, such as your name, contact details, and job preferences.

Usage of Information: Your information is used solely for the purposes of delivering, improving, and personalizing our services. We do not share your personal data with third parties without your consent, except as required by law.

User Rights: You have the right to access, modify, or delete your personal information at any time. Please contact our support team if you wish to exercise these rights.

Data Retention: We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws.

Security Measures: We employ robust security practices to ensure that your personal data is protected against unauthorized access, alteration, or destruction.

If you have any questions or concerns about our Privacy Policy, please contact us at hello+mxhire@templatecookie.com.

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